Privacy Policy

Last Updated: March 15, 2025

At morinovexal, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with our financial services platform. We've written this in straightforward language because we believe transparency shouldn't require a law degree to understand.

Information We Collect

When you use our services, we collect information in several ways. Some you provide directly, others we gather through your interactions with our platform.

Information You Provide

Personal details like your name, email address, and contact information
Financial information necessary for service provision
Communications you send to us, including support requests
Feedback and survey responses

Information We Collect Automatically

Device information including IP address and browser type
How you navigate through our website and platform
Location data where relevant to our services
Cookies and similar tracking technologies

How We Use Your Information

We use your information to provide, maintain, and improve our financial services. Here's what that means in practice:

Processing transactions and maintaining your account
Communicating with you about our services and updates
Complying with legal and regulatory requirements
Detecting and preventing fraud or security breaches
Improving our platform based on user behaviour and feedback

Legal Basis for Processing

Under UK GDPR, we process your data based on legitimate business interests, contractual necessity, legal compliance, or your explicit consent. We'll always tell you which legal basis applies when we collect your information.

Your Rights

You have several important rights regarding your personal data. These aren't just theoretical – we've built systems to help you exercise them.

Access Your Data

Request a copy of all personal information we hold about you, including how we use it.

Correct Inaccuracies

Ask us to update or correct any information that's wrong or incomplete.

Delete Your Data

Request deletion of your personal information, subject to legal and regulatory requirements.

Restrict Processing

Limit how we use your data in certain circumstances while keeping it stored.

Data Portability

Receive your data in a machine-readable format to transfer to another service.

Object to Processing

Opt out of certain types of data processing, particularly for marketing purposes.

Data Security

We take security seriously because your financial information deserves the highest level of protection. Our security measures include encryption, secure servers, and regular security audits.

Technical Safeguards

End-to-end encryption for sensitive data transmission
Regular penetration testing and vulnerability assessments
Multi-factor authentication for account access
Secure data centres with physical access controls

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy. For financial services, this often means retaining records for regulatory compliance periods, typically seven years after account closure.

Third-Party Sharing

We don't sell your personal information to third parties. We may share data with service providers, regulatory bodies, or law enforcement when legally required, but always with appropriate safeguards in place.

Cookies and Tracking

Our website uses cookies to enhance your experience and provide essential functionality. You can manage cookie preferences through your browser settings, though some features may not work properly if you disable certain cookies.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we'll notify you via email or through our platform before they take effect.

Questions About Privacy?

If you have questions about this policy or want to exercise your rights, contact us at:
info@morinovexal.com
7 Hemington Hill, Hemington, Derby DE74 2RA, United Kingdom
+44 7951 594355